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We Reduced the Bounce Rate by 19%. Here's how we did it

8/9/2021

When we discovered that the average bounce rate was around 37%, while not awful, especially considering that content sites often have higher bounce rates, we still thought our gaming site still needed improvement. Ultimately, we were able to improve ...

How We Used Employee Engagement Surveys and Improved Productivity by 20%

8/3/2021

When people work in a healthy environment, they engage more positively and stay at their jobs. Therefore, we wanted to make our employees’ work life as fun as it was inviting. Whether workers feel good or bad, their demeanor impacts your entire workp...

48% of Americans Have Experienced Pandemic Brain

8/3/2021

We received dozens of comments over the last year from users who told us how our spider solitaire platform became an outlet to keep them mentally active during the pandemic. It made us wonder how the pandemic impacted mental health across the country...

We Removed Our Help Center And Improved Customer Satisfaction Over 15%

7/19/2021

We believed that having a help center would streamline our operations, or reduce the amount of support tickets we received daily. However, we soon had to rethink our strategy, as our help center did not solve all our customer complaints. In many ins...

How you can increase remote work productivity by 25%

5/19/2021

This year has seen an unprecedented increase in the number of employees that are working from home. More and more businesses are opting for work-from-home programs and remote offices, but one big issue has arisen from this - a decrease in productivit...